Jaclyn was fantastic to work with. As first time buyers we didn’t know what we were looking for or how this process works, and she was patient and knowledgeable throughout the experience. Jaclyn is friendly and easy to communicate with, both in person and over text + email. We often had our (loud) toddler with us when we were looking at places and she was very sweet with him and would keep him entertained so we could view without distraction. It took us a few months to find our home and when we started to feel despair that we would never find a place Jaclyn’s positivity and confidence that we would find our perfect place kept us going. During the closing process—again total newbs—she walked us through everything (sometimes more than once), and continually checked in with us to make sure we were comfortable with everything that was happening (as it moves very quickly!) She was also able to negotiate our price down a bit after we learned about some upcoming costs in our new place which was an added, helpful bonus. All in all we had a great experience with Jaclyn, and will certainly recommend her to anyone we know who is looking for a realtor!