Shella Chan Reviews

I'm writing this review to recommend Shella Chan (and her partner Tony Chan) as real estate professionals for all your real estate needs. My elderly parents have had the need for Shella's services twice in the past year. Both in purchasing a unit in a seniors residence, as well as assistance in selling their long time family home. As someone living out of BC province, Shella has been able to provide me with varied turnkey resources in support of a smooth & pleasant property purchase/sale transition in-between family homes for my elderly parents in BC. Be it real estate law, general contracting, home inspections, painting, plumbing, locksmiths, HVAC, or cleaning services, Shella has amassed a wide circle of contacts and relationships in support of her real estate services. As a real estate agent, Shella has always conducted her work thoroughly and efficiently throughout the entire listing, browsing and negotiation process. She and Tony marketed my parents' home for a quick sale in a slow Vancouver market during Q1 2024. Shella's ability to communicate effectively in multiple languages and dialects is also an asset when negotiating to ensure her clients' satisfaction. Her responsiveness to my calls or texts in spite of a 3 hour time zone difference was always valued and appreciated. Her ability to patiently listen to a myriad of client questions and requests, all the while trying to advise and teach her clients the complex intricacies of the real estate sector, no doubt contributes to her success in this field. Shella and Tony's work has allowed our family to have minimal worries during an important and stressful time, which allows me to recommend them and their services to you with confidence.

Very unreliable, dishonest and discourtesy. We had arranged a viewing appointment at 215 and she never showed up. We drove quite far to get there. Claimed it was some emergency she couldn't be there. Even though she mentioned days prior she has a viewing at 2:00 also. Didn't even call ahead to cancel or postpone till I had to reach out to make contact. Another thing is her constant spelling and grammatical error in text messages and condescending tone. Would not recommend at all.

Shella was very helpful and professional with the transaction. She was patient and thorough with explaining the details of the sale. She knows the market well and gives professional advise.

Shella helped me to do both buying and selling transaction, I sold my apartment higher than expected and bought a new apartment in a lower price. Best agent I ever met. Highly recommended.

Shella is the best real estate agent I have met so far! She is easy to communicate and put into my shoes to solve any problems arose. She is not only act as my agent but also regarding as my friend since she always remind me of important things to look into for both buying and selling. By heart to recommend her for your new home purchase or current estate to sell. Thanks a lot for my husband’s friend to refer Shella to us.