4.93 out of 5.00
Based on 144 Reviews
Communications Skills
Contact Expectations
Experience
Negotiation Skills
Neighbourhood Knowledge
Professionalism
Property Knowledge
Reviewed 4 months ago by Daniella Novak
TeamW - Susie Mattner & Karen Hayes helped us Buy in July 2024
5.00
out of 5
Neighbourhood Knowledge
Experience
Professionalism
Negotiation Skills
Property Knowledge
Communications Skills
Contact Expectations
Karen was amazing to work with! I was probably the easiest transaction she’s ever had as I knew the house and was ready to make an offer before we even looked at it!
Reviewed 4 months ago by Debbie Phillippe
TeamW - Susie Mattner & Karen Hayes helped us Sell in August 2024
5.00
out of 5
Neighbourhood Knowledge
Experience
Professionalism
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Property Knowledge
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Our experience with Karen was outstanding. She was very organized and guided us through the process of selling the house in a professional and timely manner. She was so good the house sold within 24 hours. I would definitely use Karen again to buy or sell a property.
Reviewed 4 months ago by Bonnie Conover
TeamW - Susie Mattner & Karen Hayes helped us Buy in December 2024
5.00
out of 5
Neighbourhood Knowledge
Experience
Professionalism
Negotiation Skills
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Contact Expectations
Karen is a very professional, very knowledgeable, respectful and caring realtor. She listens to her clients! Several people in my family and friend circles have happily used Karen as our realtor, and we will continue to do so. We highly recommend Karens services to others as well.
Reviewed 5 months ago by Cathy Mingo
TeamW - Susie Mattner & Karen Hayes helped us Sell in January 2025
5.00
out of 5
Neighbourhood Knowledge
Experience
Professionalism
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Communications Skills
Contact Expectations
Susie Mattner is the most amazing agent! She is extremely knowledgeable, patient, encouraging, friendly, helpful, creative, and incredibly supportive. From the first time we met, she offered reassurance and her professional recommendations on the property and house and how best to market them. The house and property were slightly different and had a few interesting features, which Susie confidently marketed. She and her team staged the home to reflect its natural beauty and charm, and with drone video footage, photography, and a fabulous write-up, brought the home to the forefront of the market in Qualicum and Parksville. Susie showed her patience and professionalism when an offer fell through and encouraged me to hang in there as she was positive the house would find it's new people. And Susie was right! The house was sold to an amazing family who are the perfect fit for the house and property. From start to finish, with a lot of handholding and encouragement, Susie was amazing. She was calm, confident, incredibly professional, and personable throughout the selling process. We "clicked" immediately, and through the process of selling the home, I feel that I have gained an amazing friend. Susie is the very best, and I highly recommend her to anyone looking to buy or sell property. You couldn't be in better hands.
Reviewed 6 months ago by Rob and Marleen Hodge
TeamW - Susie Mattner & Karen Hayes helped us Buy in January 2025
5.00
out of 5
Neighbourhood Knowledge
Experience
Professionalism
Negotiation Skills
Property Knowledge
Communications Skills
Contact Expectations
Susie was always quick to respond to any questions we had about the property. She was friendly, professional and a pleasure to work with. It was like having a member of your family assisting you. She was always very helpful and on top of what was going on, keeping us informed at every stage. We would highly recommend her.
Reviewed 6 months ago by Jane D.
TeamW - Susie Mattner & Karen Hayes helped us Sell in May 2025
5.00
out of 5
Neighbourhood Knowledge
Experience
Professionalism
Negotiation Skills
Property Knowledge
Communications Skills
Contact Expectations
Susie went above and beyond providing staging and cleaners. There were 2 other units for sale in my complex but mine sold very fast and before the others. Susie is a patient and dedicated realtor. I wouldn't hesitate to recommend her to anyone.