I had and have full confidence in April Spackman. She always made herself available to answer questions. My knowledge, and interest, in technology is minimal. April showed remarkable sympathy and tollerance with this. The next is a big one, my texts and phone calls always received quick attention and a swift reply. She was always calm and reassuring to this nervous seller and though she probably had lots going on, gave the impression that my sale was a prority to her. -- Tony Keble