I am a first time home buyer and has no knowledge on Canadian homes or market. Below are the things that helped me buy my first home. Professionalism : He was always on time to appointments and arranged several viewings until I found the right one. Patience : One of his best traits is he never pushed me to speed up the processes or in a hurry to get me into a home which he or I even have slightest concern.He explained every question we asked with lot of details. Knowledge: He has excellent knowledge on the area and market and provided me with several tips. He was always available and never missed to respond to my text or calls. I would 100% recommend Brent for your next real estate need whether it is buying or selling.