KEY GROUP Real Estate Reviews

5.00 out of 5.00

Based on 131 Reviews

Communications Skills

Contact Expectations

Experience

Negotiation Skills

Neighbourhood Knowledge

Professionalism

Property Knowledge

Reviewed 2 hours ago by Anney Z

KEY GROUP Real Estate helped us Sell in February 2026

5.00

out of 5

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We’ve had the pleasure of working with Brandon for many years while buying and selling our family homes, and he has consistently exceeded our expectations. Most recently, Brandon helped us sell my parents’ house, and we couldn’t be happier with the experience and the outcome. Throughout the process, Brandon guided us through some very sensitive and emotional circumstances with patience, empathy, and professionalism. He truly took the time to understand our situation and supported us every step of the way. His knowledge of the market, attention to detail, and honest advice made what could have been a very stressful process feel manageable and well handled. What really stands out about Brandon is how genuine and trustworthy he is. We always felt that he had our best interests at heart, and that level of integrity is something we deeply value. Brandon is not only an excellent real estate agent but also someone you can rely on during important life decisions. We highly recommend Brandon to anyone looking for a knowledgeable, dedicated, and compassionate real estate professional. We would absolutely work with him again if the opportunity arises.

Reviewed 2 months ago by Kent Chaput

KEY GROUP Real Estate helped us Sell in December 2025

5.00

out of 5

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Ida was very helpful throughout the sale of the property. Very easy to work with and very flexible. Gave us good advice for staging the property.

Reviewed 5 months ago by Dao Tran

KEY GROUP Real Estate helped us Sell in June 2025

4.86

out of 5

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Brandon is a stand-out agent. He's knowledgeable, always reachable, and excellent at communicating so we knew the strategy at every step. His customer-first mindset and dedication went above and beyond, and thanks to his expertise, we were able to sell our home in a challenging market with confidence and ease

Reviewed 5 months ago by Charlene Cannito

KEY GROUP Real Estate helped us Buy and Sell in September 2025

5.00

out of 5

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Experience

Professionalism

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We cannot say enough about the outstanding experience we had working with Giselle and Brandon. They recently helped my parents sell their longtime family home and find a new place, and they handled every step of the process with the utmost care, professionalism, and attention to detail. From the very beginning, Giselle and Brandon took the time to truly listen and understand my parents’ needs and concerns. Selling a home after so many years is an emotional process, and they showed incredible patience, compassion, and respect throughout. Their guidance on preparing the home for sale was thoughtful and practical, and their marketing strategies highlighted the property beautifully. When it came to purchasing the new home, they left no detail overlooked. They carefully considered every option, answered our endless questions with clarity, and ensured my parents felt comfortable and confident with each decision. Their knowledge of the market and their ability to negotiate with professionalism gave us peace of mind the entire way. Giselle and Brandon went above and beyond to make what could have been a stressful experience into a smooth and positive one. They truly cared about my parents’ well-being and worked tirelessly to achieve the best outcome for them. We highly recommend Giselle and Brandon to anyone looking for realtors who combine expertise with genuine compassion and care. They are the definition of true professionals.

Reviewed 5 months ago by Joseph Tete

KEY GROUP Real Estate helped us Buy and Sell in September 2025

5.00

out of 5

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They were some great people to work with I fully recommend them and were Very knowledgeable and easy to communicate with.

Reviewed 7 months ago by Shawn Tanaka

KEY GROUP Real Estate helped us Sell in August 2025

5.00

out of 5

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There aren’t enough superlatives to describe the level of care and expert guidance brought by Giselle, Brandon, Adam and the entire Key Group Team. From the letter of opinion to closing, you couldn’t be in better hands. Having taken on the role of executor of an estate for the first time, I was able to lean on Giselle and Brandon’s expertise at all hours to make the process quick, smooth and relatively stress free. From moment one they were caring, understood my objectives and were able to strategically implement a plan that quickly resulted in a sale at the right price point. What makes it all the more impressive was they were able to navigate the volatility of a historically challenging market (during the height of tariff uncertainty) with exactly the outcome they promised to deliver. In short, they walked the walk. You couldn’t do better than Your Key Group Team. Shawn Tanaka