4.93 out of 5.00
Based on 146 Reviews
Communications Skills
Contact Expectations
Experience
Negotiation Skills
Neighbourhood Knowledge
Professionalism
Property Knowledge
Reviewed 5 days ago by Kit Mitchell
TeamW - Susie Mattner & Karen Hayes helped us Sell in April 2025
5.00
out of 5
Neighbourhood Knowledge
Experience
Professionalism
Negotiation Skills
Property Knowledge
Communications Skills
Contact Expectations
We have worked with Karen through the process of buying and selling our home. She is incredibly knowledgeable and takes the time to understand your needs so that she can help you make the right decisions. She knows the local area and makes the effort to know the properties she is showing. She is always professional but also a delight to know, with a great sense of humour. I would whole-heartedly recommend Karen, whether you are buying or selling.
Reviewed 1 month ago by Ron Loof
TeamW - Susie Mattner & Karen Hayes helped us Sell in November 2025
5.00
out of 5
Neighbourhood Knowledge
Experience
Professionalism
Negotiation Skills
Property Knowledge
Communications Skills
Contact Expectations
It was great working with Susie ,she very helpful , knowledgeable ,and very respectful . She was able to get us a quick sale at a fair price .Would definitely recommend her
Reviewed 1 month ago by Teresa Baker
TeamW - Susie Mattner & Karen Hayes helped us Buy and Sell in March 2025
5.00
out of 5
Neighbourhood Knowledge
Experience
Professionalism
Negotiation Skills
Property Knowledge
Communications Skills
Contact Expectations
Found a buyer that other teams couldn’t :) Found us a great home we were dreaming of purchasing and made it happen!
Reviewed 2 months ago by Tyler Epp
TeamW - Susie Mattner & Karen Hayes helped us Buy in June 2024
5.00
out of 5
Neighbourhood Knowledge
Experience
Professionalism
Negotiation Skills
Property Knowledge
Communications Skills
Contact Expectations
Karen is always there when you need her and is prepared for any moment. She is very professional and knowledgeable, and was able to get our home purchased within a very short time period. We had a great experience working with Karen to find our home.
Reviewed 3 months ago by Debbie Genoe
TeamW - Susie Mattner & Karen Hayes helped us Sell in October 2025
5.00
out of 5
Neighbourhood Knowledge
Experience
Professionalism
Negotiation Skills
Property Knowledge
Communications Skills
Contact Expectations
Excellent customer service! Susie is a knowledgeable agent. She was wonderful with the entire process! I will recommend her to family and friends!
Reviewed 3 months ago by Carol King
TeamW - Susie Mattner & Karen Hayes helped us Sell in September 2025
5.00
out of 5
Neighbourhood Knowledge
Experience
Professionalism
Negotiation Skills
Property Knowledge
Communications Skills
Contact Expectations
Susie was amazing. I had never sold a home before and felt very much over my head. She explained the process clearly, as well as the market and challenges that we faced with our property. I am totally satisfied with the outcome of our sale and felt very much part of the “team”.