4.93 out of 5.00
Based on 144 Reviews
Communications Skills
Contact Expectations
Experience
Negotiation Skills
Neighbourhood Knowledge
Professionalism
Property Knowledge
Reviewed 2 days ago by Teresa Baker
TeamW - Susie Mattner & Karen Hayes helped us Buy and Sell in March 2025
5.00
out of 5
Neighbourhood Knowledge
Experience
Professionalism
Negotiation Skills
Property Knowledge
Communications Skills
Contact Expectations
Found a buyer that other teams couldn’t :) Found us a great home we were dreaming of purchasing and made it happen!
Reviewed 2 weeks ago by Tyler Epp
TeamW - Susie Mattner & Karen Hayes helped us Buy in June 2024
5.00
out of 5
Neighbourhood Knowledge
Experience
Professionalism
Negotiation Skills
Property Knowledge
Communications Skills
Contact Expectations
Karen is always there when you need her and is prepared for any moment. She is very professional and knowledgeable, and was able to get our home purchased within a very short time period. We had a great experience working with Karen to find our home.
Reviewed 1 month ago by Debbie Genoe
TeamW - Susie Mattner & Karen Hayes helped us Sell in October 2025
5.00
out of 5
Neighbourhood Knowledge
Experience
Professionalism
Negotiation Skills
Property Knowledge
Communications Skills
Contact Expectations
Excellent customer service! Susie is a knowledgeable agent. She was wonderful with the entire process! I will recommend her to family and friends!
Reviewed 1 month ago by Carol King
TeamW - Susie Mattner & Karen Hayes helped us Sell in September 2025
5.00
out of 5
Neighbourhood Knowledge
Experience
Professionalism
Negotiation Skills
Property Knowledge
Communications Skills
Contact Expectations
Susie was amazing. I had never sold a home before and felt very much over my head. She explained the process clearly, as well as the market and challenges that we faced with our property. I am totally satisfied with the outcome of our sale and felt very much part of the “team”.
Reviewed 3 months ago by Island Bound
TeamW - Susie Mattner & Karen Hayes helped us Buy in July 2025
5.00
out of 5
Neighbourhood Knowledge
Experience
Professionalism
Negotiation Skills
Property Knowledge
Communications Skills
Contact Expectations
We have dealt with Susie and Karen for 3 different transactions over the last five plus years. We have built a rapport with them and know that we can expect a high level of engagement and commitment. We trust them to advise us on market conditions and best practices when negotiating and decision making. We have had 100% success in both selling and buying with this great team.
Reviewed 4 months ago by DD Hill
TeamW - Susie Mattner & Karen Hayes helped us Sell in July 2025
4.71
out of 5
Neighbourhood Knowledge
Experience
Professionalism
Negotiation Skills
Property Knowledge
Communications Skills
Contact Expectations
Karen and Susie were super knowledgeable and helpful in assisting us to sell our strata unit. They were always available when we had questions/issues and communicated in a timely manner.