4.99 out of 5.00
Based on 111 Reviews
Communications Skills
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Negotiation Skills
Neighbourhood Knowledge
Professionalism
Property Knowledge
Reviewed 1 week ago by Al C
Concierge Realty Group helped us Rent in January 2026
5.00
out of 5
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⭐️⭐️⭐️⭐️⭐️ Outstanding Realtor – Highly Recommend Marlen Kaplun & Concierge Realty Group After six long months of struggling to secure a rental and dealing with unethical and dishonest landlords and realtors, I finally had the privilege of working with Marlen Kaplun & Concierge Realty Group, and the difference was night and day. From our very first interaction, Marlen demonstrated exceptional integrity, professionalism, and genuine compassion. He took the time to truly understand my situation and treated me with respect and empathy, something that had been sorely lacking in my previous experiences. Marlen immediately reassured me that he would do everything possible to help me secure the rental, and most importantly, he kept his word. The entire process was seamless and stress-free. Marlen was always available, incredibly responsive, and consistently prompt with his emails and text messages. I never once felt ignored or uncertain about what was happening. His communication was clear, honest, and transparent every step of the way. What truly sets Marlen apart is his character. He operates with integrity, ethics, and a genuine desire to help people, qualities that are unfortunately rare in today’s market. He didn’t just treat me like another transaction; he treated me like a human being who mattered. Thanks to Marlen and the team at Concierge Realty Group, I finally have a place to call home. I cannot express my gratitude enough. If you are looking for a realtor who is HONEST, ETHICAL, COMPASSIONATE, and relentless in advocating for you, look no further. Marlen Kaplun & Concierge Realty Group are absolutely the team you want on your side. Highly, highly recommended.
Reviewed 4 weeks ago by Amanda Wikke
Concierge Realty Group helped us Rent in November 2025
5.00
out of 5
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Marlen and the entire team at Concierge Realty Group were fantastic! He went out of his way to understand what we do at Community Living Central York and our unique needs, making the leasing process seamless. Professional, helpful, and attentive every step of the way.
Reviewed 1 month ago by Michael Braithwaite
Concierge Realty Group helped us Buy in December 2025
5.00
out of 5
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End to end support which made a huge difference for a charity that needs to focus our efforts on our clients. Wasim and the team are true professionals and we were thrilled with the level of service and dedication.
Reviewed 4 months ago by Nathan Hoppe
Concierge Realty Group helped us Rent in September 2025
5.00
out of 5
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Marlen was a great agent! Amazing. So helpful and quick to respond! A joy to work with and I would definitely highly Recommend him to anyone looking for a home.
Reviewed 4 months ago by Jody Hammonds
Concierge Realty Group helped us Rent in September 2025
5.00
out of 5
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We had an amazing experience working with Marlen Kaplun of Concierge Realty Group. He is professional, knowledgeable, and compassionate to his clients’ needs. We made the best decision putting our trust in Marlen. He successfully helped us find our new home and we could not be happier.
Reviewed 4 months ago by Joseline Harb
Concierge Realty Group helped us Rent in September 2025
5.00
out of 5
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Wassim & Milad were both extremely professional & incredible with helping me find a place, both were consistently following up with me to meet my needs and went above and beyond to make sure everything went smoothly!!!